Welcome to MakanStreet (“MakanStreet,” “we,” “us,” or “our”) , an online food ordering platform for restaurants, hawkers or home based F&B start-up to sell their food online.
MakanStreet provides a platform (mobile application or website via www.makanstreet.com) for users to procure food and beverages and obtain delivery services from third party providers. MakanStreet serves to link the user with such third party providers and shall not be responsible for the acts and/or omissions of any third party providers, and any liability in relation to such services shall be borne by the third party providers.
MakanStreet is an online food ordering platform to allow you to order food and beverages on our website (www.makanstreet.com) and mobile app at play store and apple store via our app name MakanStreet from our food vendors and the food delivery service to be completed by third-party delivery providers. Your order is between you and the restaurant from which you order. Accordingly, we shall have no liability to any party in connection with such transactions. MakanStreet does not sell any food and beverage items and does not control the food vendors, the delivery service providers or any services provided by them. Any order placed shall be subject to product availability, delivery charges and location serviceability of the food vendors and delivery service providers.
All orders placed in MakanStreet are deemed as confirmed and you are liable to pay for the full order value and delivery charge when (i) you make the cancellation after the order is prepared by the food vendor or (ii) you failed to pick-up or be at the delivery location during delivery or (iii) you are not contactable after 5 minutes from the time of delivery service provider arrival or within 1 hour after the order is ready for collection or (iv) you reject a re-delivery.
MakanStreet, the food vendor and delivery service partners may not process your order if (i) you are not contactable after placing your order in order to confirm the order or (ii) the food and beverage charges and delivery charges are not accepted between you and food vendor or (iii) location falls outside the delivery district or (iv) there is incorrect and/or insufficient information or (v) unavailability of the items ordered.
All food and beverage prices and delivery charges are provided by food vendors and third-party delivery service providers. At times, this Site may contain errors and inaccuracies pertaining but not limited to spelling errors, pricing, promotions, availability. MakanStreet reserve the right at our sole discretion without prior notice to correct these errors and inaccuracies and the food vendor reserves the right to cancel the order(s) which have already been placed.
The food vendor and delivery service provider shall be solely responsible in relation to the quality of the food and beverages and their respective service levels. MakanStreet shall not be liable if (i) quality of food and beverages, service level and behaviour of the food vendor and/or delivery service provider are outside expectations or (ii) any late delivery or non-delivery of food and beverages.
You are responsible for ensuring all details in relation to your food order is correct and complete. You understand and agree that the food vendor and/or delivery service provider may charge a re-delivery fee for any miss delivery and should you choose not to accept the re-delivery, you are still liable to pay for the full delivery charge. You are also liable to pay the food vendor the full order value if the order has not been paid.
After delivery of the food and beverages or collection of the takeaways, you shall solely be liable for the loss, damage, contamination, soiling (including but not limited to containers) whether caused directly or indirectly by you or any person acting on your behalf.
By placing an order, you hereby authorise us to transmit your personal information (including any updated information) or to obtain information about you from third parties, including but not limited to your credit card number or personal records so as to authenticate your identity and validate your credit card. We will, in our utmost ability, to keep the details of your order and payment secure, but in the absence of negligence on our part we will not be held liable for any loss if a third party procures unauthorised access to any data you provide when accessing or ordering from the Site.
ALTHOUGH WE TAKE OUR CUSTOMERS’ SATISFACTION VERY SERIOUSLY, IF YOU HAVE ANY PROBLEMS WITH YOUR FOOD ORDER, INCLUDING ANY DELIVERY SERVICES, PLEASE CONTACT THE RESTAURANT DIRECTLY. YOUR ORDER IS BETWEEN YOU AND THE RESTAURANT FROM WHICH YOU ORDER, AND ODDLE IS NOT AN ACTUAL PARTY TO ANY SUCH ORDER. ACCORDINGLY, ODDLE SHALL HAVE NO LIABILITY TO ANY PARTY IN CONNECTION WITH SUCH ORDERS.
WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE CONTENTS OF THE SERVICES. WE SHALL NOT BE SUBJECT TO LIABILITY FOR ANY DELAYS OR INTERRUPTIONS OF THE SERVICES FROM WHATEVER CAUSE. YOU AGREE THAT YOU USE THE CONTENT AND THE SERVICES AT YOUR OWN RISK.
Contents and Copyrights
Unless otherwise indicated, this Site and all contents found herein, including but not limited to text, images, designs, logos, photographs, video clips are copyrighted and owned by MakanStreet and its vendors. Well-intentioned links to our site are welcomed and appreciated. You may not reproduce, publish, transmit, distribute, modify or create derivative works from the contents or use the contents for a commercial purpose without prior approval from MakanStreet. All other trademarks, logos and copyrights belong to their respective copyright owners and are used in good faith. If you are any of the copyright owners of these stated contents and do not want us to put them please email to us at firstname.lastname@example.org.
The Services are available for individuals aged 13 years or older. If you are 13 or older, but under the age of 18, you should review this Agreement with your parent or guardian to make sure that you and your parent or guardian understand it. You may not use the Services to purchase alcohol unless you and the alcohol recipient meet the minimum age requirements under applicable state or provincial laws and present a valid photo identification verifying your age at the time you pick up your order. By ordering any alcoholic orders, you confirm that you are at least eighteen (18) years old. The food vendor and the delivery service provider have the right to reject your order and the food vendor shall not be liable to make any refund to you for payment already made by you. You are also liable to pay for any delivery charges incurred.
We reserve the right, in our sole and absolute discretion, to deny you (or any device) access to the Services, or any portion of the Services, without notice. This may pertain but not limited to features, information or price of available products. By default, the prices indicated in this Site are in Singapore Dollars (S$) unless otherwise stated. Certain products and promotions are available exclusively on this Site. All product images shown are for illustration purposes only and may not be an exact representation of the product.
Disclaimer and Indemnity
The Site and the contents are provided “as is” basis without any representation or endorsement made. We make no warranties of any kind, whether express or implied, in relation to this Site, including without limitation to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from the course of dealing or usage or trade. The use of this Site is at your risk and you assume full responsibility for any costs which may resulted in the use of this Site. By accessing this Site, you agree to indemnify MakanStreet, her officers, directors, suppliers and all its subsidiaries from any claim, damage, cost and expense, including legal fees, arising from or related to the use of this Sites and/or your breach of any representation, warranty, or other provision of this Agreement. We reserve the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by you hereunder. In an event of a dispute, you agree to in good faith to settle the matter with MakanStreet directly without initiating legal proceedings. This Agreement will be governed and construed in accordance with the laws of Malaysia and you irrevocably submit to the exclusive jurisdiction of the courts of Malaysia.